Frequently asked questions
Do you use products or ingredients tested on animals?
NEVER! NATNOU founders grew up with many family pets and loved every signle one. We will never test products on animals - only on ourselves.
What does dermatologically tested mean?
It simply means that a dermatologist has looked into how the skin reacts to the product and its ingredients. This term isn’t particularly regulated in any way as there isn’t a standard test, so the method and depth of test can vary greatly.
What does non-comedogenic mean?
What does clinically proven mean?
Do you list every single ingredient you use?
What do NATNOU do for sustainability?
All our packaging is plastic free and recyclable. You won't find any plastic bubble wrap here either, your product will arrive in a cardboard box filled with shredded recyclyed paper to protect your products during transit. Our printers who producte our labels even have their own zero waste policy.
Are all products made in the UK?
Yes! All products are handmade in Scotland.
Can I choose items for my own gift box?
Of course! Just let us know when you order that they are a gift and we can package them all together beautifully and add a personalised message.
What does NATNOU mean?
NATNOU is short for NATurally Nourishing. Every single product we offer is NATurally NOUrising to either your mind, body or soul to help you unwind your mind and recharge.